Effective Date: Septembre 1, 2024
Castle Lake ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website [castlelakeagency.ie] ("Website") or use our services.
1. Information We Collect
We may collect the following types of information:
Personal Information: This includes your name, email address, phone number, billing information, and any other details you provide when contacting us or using our services.
Usage Data: We may collect information on how you interact with our Website, including IP address, browser type, pages viewed, and the date and time of your visit.
Cookies: We use cookies and similar technologies to enhance your experience on our Website. You can control cookie preferences through your browser settings.
2. How We Use Your Information
We may use your information for the following purposes:
To Provide Services: To fulfill orders, respond to inquiries, and provide the services you request.
To Improve Our Services: To analyze how our Website is used, improve its performance, and develop new features.
To Communicate With You: To send updates, marketing communications, and other information related to our services. You can opt-out of marketing communications at any time.
To Comply With Legal Obligations: To meet any legal requirements or respond to lawful requests by public authorities.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
Service Providers: Third-party vendors who assist us in operating our Website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
Legal Requirements: If required by law, we may disclose your information to comply with legal obligations, protect our rights, or respond to requests from law enforcement.
4. Data Security
We implement a variety of security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
Access and Update Your Information: You can request access to or correction of your personal information by contacting us.
Opt-Out of Communications: You can unsubscribe from our marketing communications by following the instructions provided in the emails or contacting us directly.
Request Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
6. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
7. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe that a child under 16 has provided us with personal information, please contact us, and we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how we are protecting your information.
